Privacy Policy
D'amour Muslim Matrimonial Platform
At D'amour Muslim ("we," "our," "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our matrimonial platform. By using our service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Profile Information
Basic Information: Name, age, gender, username, email address, phone number, location (city, state, country), nationality, birth place
Physical Attributes: Height, build, eye color, hair color, complexion, ethnicity, disability information
Religious Information: Religion, Islamic sect, caste, religious practices (prayers, celebrations), importance of Islam
Personal Details: Marital status, education, profession, languages spoken, hobbies, smoking habits
Family Information: Father's name and profession, mother's name, number of siblings, children information
Partner Preferences: Age range, height range, caste preference, ethnicity preference, various acceptance criteria
1.2 Images and Media
Profile Pictures: Profile photos uploaded by users
Cover Photos: Cover images for profiles
Storage: Images are stored securely on Cloudinary with automated optimization
1.3 Communication and Activity Data
Requests: Marriage interest requests sent and received
Notifications: System notifications and alerts
Newsletter Subscriptions: Email subscriptions and preferences
Email Verification: Verification codes and email confirmation status
1.4 Technical Information
Session Data: Login sessions, authentication tokens
Usage Analytics: Page visits, profile views (when implemented)
Device Information: IP addresses, browser type, device identifiers
Security Data: Password reset tokens, rate limiting data
2. How We Use Your Information
Primary Purposes:
- Facilitate matrimonial connections between Muslim families
- Display profile information to potential matches
- Process marriage interest requests and communications
- Verify user identity and prevent fraud
Secondary Purposes:
- Send system notifications and important updates
- Provide customer support and assistance
- Improve our platform and user experience
- Generate aggregate statistics (anonymized)
- Comply with legal requirements and protect our rights
3. How We Share Your Information
With Other Users
- Profile information is visible to other registered users
- Full contact details are only shared after mutual consent
- Private information requires accepted marriage interest requests
We DO NOT Share With:
- Third-party marketing companies
- Social media platforms
- Data brokers or advertisers
- Any non-essential service providers
4. Data Storage and Security
Security Measures
- Encrypted password storage (bcrypt hashing)
- Secure HTTPS connections
- Rate limiting to prevent abuse
- Regular security updates
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You can request account deletion at any time, after which your data will be permanently removed within 30 days.
5. Your Rights and Choices
Access Your Data
View and download all your profile information
Update Information
Edit your profile anytime through your account
Delete Account
Permanently remove your account and all data
Email Preferences
Control notification and newsletter preferences
Privacy Controls
Manage who can view your profile information
Data Portability
Export your data in a structured format
6. Cookies and Analytics
Essential Cookies
We use session cookies to maintain your login state and ensure platform functionality. These are necessary for the service to work.
Analytics (Optional)
We may use Google Analytics to understand how users interact with our platform. This helps us improve the user experience. You can opt out of analytics tracking.
7. Children's Privacy
Age Requirement: Our service is intended for profiles of individuals aged 18 and above. While parents create and manage accounts, all profiles must be for adult children seeking marriage.
Parental Control: Parents are responsible for all information shared on behalf of their children and must have explicit consent.
8. International Data Transfers
As we serve the global Muslim community, your data may be processed in different countries. We ensure appropriate safeguards are in place:
- GDPR compliance for EU users
- Adequate protection standards for all transfers
- Encryption in transit and at rest
- Contractual data protection agreements with service providers
9. Policy Updates
We may update this Privacy Policy from time to time. When we do:
- We will notify you via email or platform notification
- The "Last Updated" date will be revised
- Significant changes will require your consent
- You will have 30 days to review changes before they take effect
10. Contact Us
For any questions about this Privacy Policy, to exercise your rights, or for data protection concerns, please contact us:
Privacy Officer
Email: [email protected]
Phone Support
Phone: +447454516156
Postal Address
254 Middleton Road, Carshalton, United Kingdom, SM5 1HE
Response Time: We will respond to your privacy requests within 30 days. For urgent matters, please call us directly.